FAQ

Q: Which product is right for me?

A. You may start your research from top navigation. Different products benefit each person differently. Please consult your health care professional to find out which products are best for you.

Q: Where are your products manufactured?

A. All of the Japan Supplement brand items are manufactured in Japan. The ingredients for our items come from many different countries throughout the world. For all other brands please check with the manufacturer directly.

Q. How can I view the Supplement Facts for an item?

A. All of the products on our website have detailed supplement facts available. Please see each product detail page to view. If supplement facts are insufficient, please contact us for more information.

Q. How do I find information about a product?

A. There are several ways to find information about supplement products included in our website: • Use our search engine - Located at the top right corner of each page, our search engine is specially designed to let you filter or narrow down your searches based on a variety of criteria. You can search by category, brand, health concern or any keyword you choose.
• Browse and learn - Click on the product image when you're researching a particular item to view detailed nutrition and ingredient information. Still need help? Please contact us.

Q. A product I wish to buy has been discontinued. What can I do?

A. We're sorry, but we are not able to order products that have been discontinued.

Q. How do I find out the expiration dates of your products?

A. Please contact customer service if you would like access to the expiration date of a item. We guarantee that all food items will be at least 3 months from expiration.

Q. Where do you get your products?

A. All products sold at JapanSupplement.com are 100% authentic. All products come either directly from the manufacturer or from authorized distributors in Japan.

Q. Why am I being charged tax?

A. California residents add sales tax on all products. Tax rates vary depending on a zip code of shipping address.

Q. Do you ship internationally?

A. We only ship to U.S. address.

Q. How can I subscribe and receive a discount?

A.

Q. How can I stop my subscription?

A.